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IT Support Technician II
Posted: 03/13/2025
Industry: Other Area(s)
Job Number: 838
Pay Rate: $23-$25/hr
Remote Work Available?: Onsite
Job Description
Links Technology is currently seeking a motivated and skilled IT Support Technician II to join our client's team in Englewood, CO. Our client is a leading technology and engineering firm. This is a contract role offering a dynamic work environment and the opportunity to provide essential IT support.
Responsibilities of the IT Support Technician II:
- Setup, configure, repair, and integrate new and existing computing hardware, software, networking, and peripherals.
- Provide basic network support, ensuring full connectivity for desktops and other networked peripherals.
- Perform preventative maintenance and setup for computer-related equipment, including audio-visual conferencing systems and conference rooms.
- Deliver outstanding customer-centered support and service, ensuring high levels of customer satisfaction.
- Address and resolve IT incidents and service requests, escalating to upper-tier IT teams when necessary.
- Promptly enter, prioritize, track, monitor, update, and close tickets received via the IT Service Desk tracking system, telephone calls, and walk-ups.
- Support organizational efforts and maintain IT Department policies and procedures.
- Assist with the creation and maintenance of local site IT systems documentation.
Qualifications of the IT Support Technician II:
- Associate's Degree in a related field of study.
- 2+ years of hands-on experience in IT support.
- Proficiency in troubleshooting hardware and software issues.
- Experience with audio-visual conferencing systems and conference room setups.
- Familiarity with IT Service Desk systems.
- Strong customer service orientation.
- Excellent written and verbal communication skills.
Benefits of the IT Support Technician II:
- 10 Days PTO
- Health, Dental, and Vision Insurance
- Matching 401k
- Dynamic work environment.
- Pay Rate: $23-$25/hr
Meet Your Recruiter
Amber Boytis
Sr. Technical Recruiter
Senior Technical Recruiter and business professional with 13+ years of progressive experience and responsibility. A dedicated partner with candidates and hiring managers from the front line to the C-suite. Demonstrated results in identifying quality candidates in a variety of industries across all job families with strong expertise in IT and Engineering.
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Discover exciting job opportunities in the vibrant city of Englewood, Colorado! Nestled in the heart of Arapahoe County and a stone's throw from Denver, Englewood boasts a perfect balance of urban amenities and outdoor adventures. With stunning views of the Rocky Mountains and easy access to iconic attractions like the Museum of Outdoor Arts, Gothic Theatre, and Belleview Park, Englewood offers a unique blend of culture and charm. Join a community known for its diverse dining scene, proximity to professional sports at Empower Field at Mile High – home of the Denver Broncos, and endless outdoor activities at nearby Cherry Creek State Park. Jumpstart your career in Englewood and experience the best Colorado has to offer! Browse our job listings today and take the next step towards your dream job.